Privacy Policy

Last Updated: August 18, 2026

XINXIANG (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, store, and protect information when you visit heat-sinks.com, contact us, request a quotation, or otherwise communicate with us.

1. Information We May Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Country or location
  • Inquiry or project information
  • Product requirements
  • Drawings, CAD files, specifications, or other documents
  • Information contained in communications with us

We may also automatically receive certain technical information when you visit our website, such as:

  • IP address
  • Browser and device information
  • Pages visited
  • Referral source
  • Approximate location
  • Website usage and performance information

2. How We Use Information

We may use information collected through our website for legitimate business purposes, including:

  • Responding to inquiries and quotation requests
  • Reviewing drawings and technical requirements
  • Preparing quotations
  • Communicating about projects and orders
  • Providing products and services
  • Managing customer and supplier relationships
  • Improving our website and services
  • Maintaining website security
  • Preventing spam, fraud, or misuse
  • Complying with applicable legal and regulatory requirements

3. Drawings and Technical Information

Customers may submit drawings, CAD files, specifications, samples, and other technical information for quotation or manufacturing evaluation.

We use such information only for legitimate business activities associated with evaluating, quoting, producing, inspecting, delivering, or supporting the relevant project, unless otherwise agreed.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate website functions, understand website traffic, improve user experience, and measure website performance.

For additional information, please review our Cookie Policy.

5. How We Share Information

We do not disclose personal information unnecessarily.

Where appropriate, information may be shared with trusted service providers, suppliers, subcontractors, logistics providers, professional advisers, or other business partners when reasonably necessary to support quotations, manufacturing, delivery, website operation, or other legitimate business activities.

We may also disclose information when required by applicable law, regulation, legal process, or governmental authority.

6. International Data Processing

Because we serve customers internationally and work with service providers and business partners in different locations, information may be processed or stored outside the country in which it was originally collected.

Where required by applicable law, appropriate measures will be taken in connection with international transfers of personal information.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including business communication, quotation records, customer service, contractual obligations, legal requirements, and legitimate business recordkeeping.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request additional information about how your information is used

These rights may be subject to legal exceptions and limitations.

To make a privacy-related request, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they use.

11. Children’s Privacy

Our website is intended primarily for businesses, engineers, purchasing professionals, and other commercial users. It is not designed or intended to collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or legal requirements.

The latest version will always be posted on this page with the updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

XINXIANG
Website: https://heat-sinks.com/
Email: info@heat-sinks.com